Privacy Policy

Last updated: November 2025

1. Introduction

LoseyLabs LLC ("we," "our," or "us") operates EyePhone. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

Information You Provide:

  • Account Information: Email and password
  • Calibration Data: Screen size, viewing distance
  • Checkup Results: Results you choose to save

Information Collected Automatically:

  • Camera Data: Processed locally, NOT transmitted to servers
  • Session Data: Temporary identifiers for real-time communication
  • Device Information: Browser type, screen resolution
  • Analytics Data: Pages visited, usage patterns (via Google Analytics)

3. Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics collects:

  • Pages you visit and time spent
  • General location (country/city level)
  • Device and browser information
  • Referral sources

This data is aggregated and does not personally identify you. Google's privacy policy applies to their processing of this data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Camera Privacy

Your camera feed never leaves your device. All face tracking and distance measurement is performed locally. We do not record, transmit, or store any images or video.

5. How We Use Your Information

  • To provide and improve the Service
  • To save your results and calibration settings
  • To enable real-time communication between devices
  • To respond to support requests

6. Data Storage and Security

We implement industry-standard security measures:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • Database access controls

7. Data Sharing

We do NOT sell your personal information. We may share data only with service providers who help operate our Service, or when required by law.

8. Your Rights

  • Access your personal data
  • Request deletion of your account and data
  • Export your results

Contact: [email protected]

9. Contact Us

LoseyLabs LLC
Delaware, USA
[email protected]