Privacy Policy

Last updated: November 2025

1. Introduction

LoseyLabs LLC ("we," "our," or "us") operates EyePhone. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

Information You Provide

  • Account Information: Username and password when you create an account
  • Calibration Data: Screen size, viewing distance, and interpupillary distance measurements
  • Test Results: Vision test results you choose to save

Information Collected Automatically

  • Camera Data: We access your camera for face tracking and calibration. Camera images are processed locally on your device and are NOT transmitted to our servers.
  • Session Data: Temporary session identifiers for real-time phone-to-desktop communication
  • Device Information: Browser type, screen resolution for accurate test display

3. Camera Privacy

Your camera feed never leaves your device. All face tracking and distance measurement is performed locally using on-device processing. We do not record, transmit, or store any images or video from your camera.

4. How We Use Your Information

  • To provide and improve the vision testing Service
  • To save your test results and calibration settings (if you create an account)
  • To enable real-time communication between your phone and desktop
  • To respond to your inquiries and support requests

5. Data Storage and Security

Your account data and test results are stored in secure databases. We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • Database access controls

6. Data Sharing

We do NOT sell your personal information. We may share data only in these circumstances:

  • Service Providers: Database hosting and infrastructure providers who help operate our Service
  • Legal Requirements: When required by law or to protect our rights

7. Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your account and data
  • Export your test results
  • Opt out of non-essential data collection

To exercise these rights, contact us at [email protected]

8. Cookies and Local Storage

We use session cookies to keep you logged in and local storage to save calibration data on your device. These are essential for the Service to function properly.

9. Children's Privacy

EyePhone is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Service. Your continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or requests, contact us at:
[email protected]

LoseyLabs LLC
Delaware, USA